Frequently Asked Questions

We currently ship all across the United States and just recently opened up to shipping Internationally. You can follow us on all major Social Media platforms by scrolling to the bottom of any page on our website or going to our Contact page and clicking on our Social Media Icons.

At Piscean Heathen, we accept several payment methods to make your shopping experience as convenient as possible. Currently, we accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also accept Apple Pay / Google Pay for our online orders. Please note that we do not accept PayPal or cryptocurrency as payment at this time. If you have any questions or concerns about payment methods, please feel free to contact us for assistance.

We want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return. Returned items must be in their original condition and packaging. We do not accept returns on opened or used items, custom orders, or clearance/sale items. Shipping fees are non-refundable, and customers are responsible for return shipping costs. Once we receive the returned item(s), we will issue a refund to the original payment method. Please allow 5-7 business days for the refund to process. If you receive a damaged or defective item, please contact us within 48 hours of receiving your order so we can arrange for a replacement or refund.

Metaphysical refers to an area of philosophy that explores the fundamental nature of reality, including the relationship between mind and matter, between substance and attribute, and between potentiality and actuality. In the context of Piscean Heathen, a metaphysical supply store, it relates to the exploration and understanding of the spiritual and supernatural realms. We offer a wide range of products that cater to those seeking to enhance their spiritual practices, including altar tools, divination supplies, wands, candles, jewelry, art, and more. If you have any questions about our products or services, please don't hesitate to contact us.

The Piscean Heathens believe in offering our customers products and materials that are ethically sourced. This means that we only source our products from suppliers who follow fair trade practices, use sustainable materials, and treat their workers with respect and dignity. We also strive to support small businesses and local artisans whenever possible. We believe that the energy and intention behind the products we offer is just as important as the materials themselves, and we want our customers to feel good about the items they bring into their lives. If you have any questions about our sourcing practices, please don't hesitate to reach out to us.